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Oasis of Learning

Co-Creating More Purpose and Joy

Blog posts May 2016

A Proactive Customer Service Story by Adrian Swinscoe

A little while ago, my Mum and Dad flew to New York to go visit my brother and family when they were based there.

When they were planning their trip, my Mum and Dad looked into booking ‘cheap’ flights (possibly something to do with being Scottish!). However, my brother and his wife recommended that…

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