Oasis of Learning

Co-Creating More Purpose and Joy

A Lesson on Rapport Building

During my holidays after class XII exams, I was feeling really bored. Just then I saw an ad in the newspaper that required marketing professionals with no experience.

I thought of exploring that option. I was interviewed by two people on the phone and was told to come the next day. When I reached that office the next day I was surprised when I got to know what exactly I was supposed to do.

There was a set of tiffin boxes (that fit one in another) which I was supposed to sell by going to random houses. I didn’t want to do it and I didn’t know how to say no.

I was paired with another guy and was told that he was my buddy and I was supposed to learn from him.

That guy was something. The moment someone would open the door, he would greet that person as if he was their long lost buddy. He was full of energy and enthusiasm and he had a knack of just establishing instant rapport with people.

Even if someone would say no, he would ask for a glass of water, ask some hook question and set rapport with that person.

Within one and a half hour he had sold all the allotted boxes for the day.

I asked him how did he learn to sell that well. He said, “I just like talking to people and make a connection with them. You should have a spark in you when you meet people. You should just be focused on making a connection. Sales will happen on its own.”

I didn’t continue that job but I continued becoming better at making a connection with others.

That day Rupak taught me one of the most important lessons of my life.  Unfortunately, I have not been able to trace his contact details but he is one of the most remembered persons in my life.


Sometimes we meet random people who teach us important lessons of life. 

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